有關海景嘉福洲際酒店
海景嘉福洲際酒店為國際五星級酒店,曾被世界旅遊大獎(WTA)頒發全球最佳豪華商務酒店獎,坐擁壯麗迷人的維多利亞港景致及璀燦的香港美景。酒店不單備有570間設備完善的客房及套房,更設有多間具備世界級水準的餐廳,包括別具一格的意大利餐廳、環球美饌自助餐及屢獲殊榮的正宗粵菜食府。
您喜歡找尋自己的熱情嗎?
無論您喜歡唱歌、雪地滑板或歌劇,我們誠邀對工作及興趣同樣充滿熱誠的您加入我們海景嘉福洲際酒店,成為我們專業團隊的一份子。
我們期待與充滿動力、積極進取、睿智自信、真誠有禮的您一起實踐事業抱負。
Job Responsibilities:
- Oversee and direct the operation of Club Lounge and ensure achievement of maximum guest satisfaction to hotel VIPs;
- Forecast Club Lounge occupancy and schedule social engagements for Club and VIP guests;
- Review arrival lists and perform pre-arrival preparations, including but to limited to inspection of VIP rooms, checking of room allocations and special requests etc.;
- Handle guests’ complaints and follow up on correction action;
- Liaise with other departments to deliver unique guest experience;
- Train, coach and discipline staff and provide feedback to enhance performance;
- Promote desired work culture and sustain IHG service standards.
Job Requirements:
- Degree or Diploma in hospitality management or related studies;
- At least 5 years of related working experience of which 3 years in managerial or supervisory role;
- Excellent communication skills with good written and spoken English, Cantonese and Mandarin, other languages are preferred.
- Confident, mature, responsible and attentive;
- Excellent organizational, problem solving, leadership and interpersonal skills.
我們將為合適的人才提供有吸引力的薪酬,持續的專業發展和卓越的服務文化。
若於4週內沒有收到我們的回覆,這表示您是次職位申請並不成功。我們會將您的個人履歷保存在我們的記錄檔案作招聘之用,並在將來合適的機會時與您再次聯繫。